Refund policy

Return Window

We accept returns within 15 days of the delivery date. Returns requested after 30 days cannot be accepted.

Item Condition

To be eligible for a return, items must be unused, unworn, and in as‑new condition. All original packaging, tags, and accessories must be included.

Proof of Purchase

A receipt or order confirmation is required for all returns. This helps us verify your purchase and process your return accurately.

Refunds

Approved refunds are issued to the original payment method. If the original payment method is unavailable, refunds may be issued as store credit.

Non‑Returnable Items

Certain items cannot be returned for hygiene or safety reasons, including:

• Intimate apparel

• Custom or personalized items

• Final sale or clearance items

• Items marked “non‑returnable” at checkout

Damaged or Incorrect Items

If your order arrives damaged or incorrect, please contact us within 7 days of delivery so we can assist you.